1.1 History of Faculty of Engineering, Chiang Mai University
1.2 History of Quality Assurance System, Faculty of Engineering, Chiang Mai University
1.3 The Control, Distribution, Amendment of Document, and Review of Quality Manual
1.3.1 Control and Distribution
1.3.2 Amendment and Review

2. Quality Policy and Quality Objectives

2.1 Quality Policy
2.2 Quality Objectives

3. General requirements

3.1 Scope and Exclusion of QMS
3.1.1 The Scope of QMS
3.1.2 The Exclusion of QM
3.2 Organization Chart and Responsibility
3.3 Business Flow Process

4. Quality Management System

4.1 General Requirements
4.2 Documentation Requirements
4.2.1 General
4.2.2 Quality Manual
4.2.3 Control of Documents
4.2.4 Control of Records

5. Management Responsibility

5.1 Management Commitment
5.2 Customer Focus
5.3 Quality Policy
5.4 Quality System Planning
5.4.1 Quality Objectives
5.4.2 Quality Management System Planning
5.5 Responsibility ,Authority and Communication
5.5.1 Responsibility and Authority
5.5.2 Quality Management Representative
5.5.3 Internal Communication
5.6 Management Review

6. Resource Management

6.1 Provision of Resources
6.2 Human Resources
6.3 Infrastructure
6.4 Work Environment

7. Service Realization

7.1 Planning of Service Realization
7.2 Customer-Related Processes
7.2.1 Determination of Requirements Related to the Service
7.2.2 Review of Requirements Related to Service
7.2.3 Customer Communication
7.3 Design and development
7.3.1 Design and Development Planning
7.3.2 Design and Development Inputs
7.3.3 Design and Development Outputs
7.3.4 Design and Development Reviews
7.3.5 Design and Development Verification
7.3.6 Design and Development Validation
7.3.7 Control of Design and Development Changes
7.4 Purchasing
7.4.1 Purchasing Process
7.4.2 Purchasing Information
7.4.3 Verification of Purchased Product
7.5 Service Provision
7.5.1 Control of Service Provision
7.5.2 Validation of Processes for Service Provision
7.5.3 Identification and Traceability
7.5.4 Customer Property
7.5.5 Preservation of Document Related to Service
7.6 Control of Monitoring and Measuring Equipment

8. Measurement, Analysis and Improvement

8.1 General
8.2 Monitoring and Measurement
8.2.1 Customer Satisfaction
8.2.2 Internal Audit
8.2.3 Monitoring and Measurement of Processes
8.2.4 Monitoring and Measurement of Service
8.3 Control of Nonconforming Service
8.4 Analysis of Data
8.5 Improvement
8.5.1 Continual Improvement
8.5.2 Corrective Action
8.5.3 Preventive Action

9. Attach Documents

9.1 List of Quality Manual Possessors
- ES
    - SQ-QP-ES-201 2 Apr 10
- FS
    - SQ-QP-FS-301
    - SQ-QP-FS-302
    - SQ-QP-FS-303
    - SQ-QP-FS-304
    - SQ-QP-FS-305
- IE
    - SQ-QP-IE-202
    - SQ-QP-IE-401
- ISO
    - FIN-QP-RI-101
    - QP-ENG-ISO-001
    - QP-ENG-ISO-002
    - QP-ENG-ISO-003
    - QP-ENG-ISO-004
    - QP-ENG-RI-004
- MN
    - FIN.SQ-QP-MN-201
    - FIN.SQ-QP-MN-202
- RI
    - FIN-QP-RI-101
    - QP-ENG-RI-004
    - SQ-QP-IE-202
    - SQ-QP-IE-401
    - SQ-QP-RI-003
    - SQ-QP-RI-102
9.2 List of Documents in QMS